whereUserId(Auth::id());
}
public function user(): BelongsTo
{
return $this->belongsTo(User::class);
}
public function admin(): BelongsTo
{
return $this->belongsTo(User::class);
}
public function reply(): HasMany
{
return $this->hasMany(TicketReply::class);
}
public function close(): bool
{
$this->status = 2;
return $this->save();
}
public function getStatusLabelAttribute(): string
{
switch ($this->attributes['status']) {
case 0:
$status_label = ''.trans('user.status.pending').'';
break;
case 1:
$status_label = ''.trans('user.status.reply').'';
break;
case 2:
$status_label = ''.trans('user.status.closed').'';
break;
default:
$status_label = ''.trans('user.unknown').'';
}
return $status_label;
}
}