neiyou_user_web/resources/views/user/help.blade.php

@extends('user.layouts')
@section('css')
    <link href="/assets/global/fonts/font-awesome/font-awesome.min.css" type="text/css" rel="stylesheet">
    <link href="/assets/global/fonts/material-design/material-design.min.css" type="text/css" rel="stylesheet">
    <style type="text/css">
        ol > li {
            margin-bottom: 8px;
        }
    </style>
@endsection
@section('content')
    <div class="page-header">
        <h1 class="page-title">问题解决库</h1>
    </div>
    <div class="page-content container-fluid">
        <div class="row">
            <div class="col-xxl-2 col-lg-3 col-md-12">
                <!-- Panel -->
                <div class="panel">
                    <div class="panel-body">
                        <div class="list-group faq-list" role="tablist">
                            <a class="list-group-item list-group-item-action active" data-toggle="tab"
                                    href="#category-1" aria-controls="category-1" role="tab">使用&下载</a>
                            <a class="list-group-item" data-toggle="tab" href="#category-3" aria-controls="category-3"
                                    role="tab">账号&服务</a>
                            <a class="list-group-item" data-toggle="tab" href="#category-2" aria-controls="category-2"
                                    role="tab">面板相关</a>
                        </div>
                    </div>
                </div>
                <!-- End Panel -->
            </div>
            <div class="col-xxl-10 col-lg-9 col-md-12">
                <!-- Panel -->
                <div class="panel">
                    <div class="panel-body">
                        <div class="tab-content">
                            <div class="tab-pane animation-fade active" id="category-1" role="tabpanel">
                                <div class="panel-group panel-group-simple panel-group-continuous" id="accordion1"
                                        aria-multiselectable="true" role="tablist">
                                    <div class="panel">
                                        <div class="panel-heading" id="question-1" role="tab">
                                            <a class="panel-title cyan-600" aria-controls="answer-1"
                                                    aria-expanded="true" data-toggle="collapse" href="#answer-1"
                                                    data-parent="#accordion1"><i class="icon wb-link"
                                                        aria-hidden="true"></i>{{trans('home.subscribe_link')}}
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse show" id="answer-1"
                                                aria-labelledby="question-1" role="tabpanel">
                                            <div class="panel-body">
                                                @if($subscribe_status)
                                                    <div class="alert alert-warning" role="alert">
                                                        <button class="close" data-dismiss="alert" aria-label="Close">
                                                            <span aria-hidden="true">&times;</span><span
                                                                    class="sr-only">{{trans('home.close')}}</span>
                                                        </button>
                                                        {{trans('home.subscribe_warning')}}
                                                    </div>
                                                    <div class="input-group">
                                                        <input type="text" class="form-control" value="{{$link}}"/>
                                                        <span class="input-group-btn btn-group" role="group">
                                                            <button class="btn btn-outline-info"
                                                                    onclick="exchangeSubscribe();">
                                                                <i class="icon wb-refresh" aria-hidden="true"></i>
                                                                {{trans('home.exchange_subscribe')}}</button>
                                                            <button class="btn btn-outline-info mt-clipboard"
                                                                    data-clipboard-action="copy"
                                                                    data-clipboard-text="{{$link}}">
                                                                <i class="icon wb-copy" aria-hidden="true"></i>
                                                                {{trans('home.copy_subscribe_address')}}</button>
                                                        </span>
                                                    </div>
                                                @else
                                                    <div class="alert alert-danger alert-dismissible" role="alert">
                                                        <button type="button" class="close" data-dismiss="alert"
                                                                aria-label="Close"><span aria-hidden="true">×</span>
                                                        </button>
                                                        {{trans('home.subscribe_baned')}}
                                                    </div>
                                                @endif
                                            </div>
                                        </div>
                                    </div>
                                    <div class="panel">
                                        <div class="panel-heading" id="question-2" role="tab">
                                            <a class="panel-title" aria-controls="answer-2" aria-expanded="true"
                                                    data-toggle="collapse" href="#answer-2" data-parent="#accordion1"><i
                                                        class="icon md-help-outline" aria-hidden="true"></i>客户端 下载与使用教程
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse show" id="answer-2"
                                                aria-labelledby="question-2" role="tabpanel">
                                            <div class="panel-body">
                                                @include('user.components.help.tutorial')
                                            </div>
                                        </div>
                                    </div>
                                    <div class="panel">
                                        <div class="panel-heading" id="question-3" role="tab">
                                            <a class="panel-title" aria-controls="answer-3" aria-expanded="false"
                                                    data-toggle="collapse" href="#answer-3" data-parent="#accordion1"><i
                                                        class="icon wb-extension" aria-hidden="true"></i>客户端 相关问题解决
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse" id="answer-3" aria-labelledby="question-3"
                                                role="tabpanel">
                                            <div class="panel-body">
                                                @include('user.components.help.solution')
                                            </div>
                                        </div>
                                    </div>
                                </div>
                            </div>
                            <div class="tab-pane animation-fade" id="category-2" role="tabpanel">
                                <div class="panel-group panel-group-simple panel-group-continuous" id="accordion2"
                                        aria-multiselectable="true" role="tablist">
                                    <!-- Question 1 -->
                                    <div class="panel">
                                        <div class="panel-heading" id="question-1" role="tab">
                                            <a class="panel-title" aria-controls="answer-1" aria-expanded="true"
                                                    data-toggle="collapse" href="#answer-1" data-parent="#accordion2">
                                                面板菜单介绍
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse show" id="answer-1"
                                                aria-labelledby="question-1" role="tabpanel">
                                            <div class="panel-body">
                                                <button class="site-tour-trigger btn btn-outline-info">点我激活介绍功能</button>
                                            </div>
                                        </div>
                                    </div>
                                    <!-- End Question 1 -->

                                    <!-- Question 2 -->
                                    <div class="panel">
                                        <div class="panel-heading" id="question-2" role="tab">
                                            <a class="panel-title" aria-controls="answer-2" aria-expanded="false"
                                                    data-toggle="collapse" href="#answer-2" data-parent="#accordion2">
                                                我想续费/购买服务，该怎么操作？
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse" id="answer-2" aria-labelledby="question-2"
                                                role="tabpanel">
                                            <div class="panel-body">
                                                <ol>
                                                    <li>在线支付，本支付方式支持支付宝。支付后即开即用。前往<a
                                                                href="/services">【{{trans('home.services')}}】</a>选择想要购买的套餐，在订单界面选择<code>在线支付</code>即可。
                                                    </li>
                                                    <li>余额支付，本支付方法支持微信，支付宝。支付后需要等待充值到账，再购买服务。
                                                        ，充值后等待充值到账，一般会在<code>24小时</code>内到账，到账后可以在<a
                                                                href="/services">【{{trans('home.services')}}】</a>
                                                        页面查看您的账号余额。 在<a href="/services">【{{trans('home.services')}}
                                                            】</a>选择想要购买的套餐，在订单界面选择<code>余额支付</code>即可。
                                                    </li>
                                                </ol>
                                            </div>
                                        </div>
                                    </div>
                                    <!-- End Question 2 -->

                                    <!-- Question 3 -->
                                    <div class="panel">
                                        <div class="panel-heading" id="question-3" role="tab">
                                            <a class="panel-title" aria-controls="answer-3" aria-expanded="false"
                                                    data-toggle="collapse" href="#answer-3" data-parent="#accordion2">
                                                怎么样才能快速的联系上客服？
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse" id="answer-3" aria-labelledby="question-3"
                                                role="tabpanel">
                                            <div class="panel-body">
                                                <blockquote class="blockquote custom-blockquote blockquote-warning">
                                                    请选择其一种方式联系客服，请勿重复发送请求!!!
                                                </blockquote>
                                                <ol>
                                                    <li>在<a href="/tickets">【{{trans('home.tickets')}}】</a>界面，创建新的工单，客服人员在上线后会在第一时刻处理。
                                                    </li>
                                                </ol>
                                            </div>
                                        </div>
                                    </div>
                                </div>
                            </div>
                            <div class="tab-pane animation-fade" id="category-3" role="tabpanel">
                                <div class="panel-group panel-group-simple panel-group-continuous" id="accordion"
                                        aria-multiselectable="true" role="tablist">
                                    <!-- Question 5 -->
                                    <div class="panel">
                                        <div class="panel-heading" id="question-5" role="tab">
                                            <a class="panel-title" aria-controls="answer-5" aria-expanded="true"
                                                    data-toggle="collapse" href="#answer-5" data-parent="#accordion">
                                                不运行软件，就连不上网，怎么办？
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse show" id="answer-5"
                                                aria-labelledby="question-5" role="tabpanel">
                                            <div class="panel-body">
                                                <ol>
                                                    <li>
                                                        电脑有安装任何电脑管家类的软件，都可以使用他们自带的网络修复工具来重置网络。
                                                    </li>
                                                    <li>
                                                        <ol>
                                                            <li>
                                                                键盘操作<code>Win</code> + <code>X</code>，或右击左下角开始菜单键
                                                                （Win键看起来像 <i class="icon fa-windows"
                                                                        aria-hidden="true"></i> 这样）
                                                            </li>
                                                            <li>
                                                                按下 <code>A</code>键 或者 手动选择
                                                                <code>命令提示符（管理员）/ Windows PowerShell(管理员)</code>
                                                            </li>
                                                            <li>
                                                                输入<code>Netsh winsock reset</code> 后回车，再输入 <code>netsh
                                                                    advfirewall reset</code> 后回车；
                                                            </li>
                                                        </ol>
                                                    </li>
                                                </ol>
                                            </div>
                                        </div>
                                    </div>
                                    <!-- End Question 5 -->

                                    <!-- Question 6 -->
                                    <div class="panel">
                                        <div class="panel-heading" id="question-6" role="tab">
                                            <a class="panel-title" aria-controls="answer-6" aria-expanded="false"
                                                    data-toggle="collapse" href="#answer-6" data-parent="#accordion">
                                                为什么我的账号状态显示是<span class="red-700">禁用</span>?
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse" id="answer-6" aria-labelledby="question-6"
                                                role="tabpanel">
                                            <div class="panel-body">
                                                账号在2种情况下会显示禁用；
                                                <ol>
                                                    <li>
                                                        套餐过期/流量枯竭；此情况您需要重新<a
                                                                href="/services">【{{trans('home.services')}}】</a>；
                                                    </li>
                                                    <li>
                                                        近期流量使用异常；在<code>1小时</code>内使用流量超过
                                                        <code>{{\App\Components\Helpers::systemConfig()['traffic_ban_value']}}
                                                            GB</code>
                                                        ，即会触发本站的流量异常保护；保护时长为<code>{{\App\Components\Helpers::systemConfig()['traffic_ban_time']}}
                                                            分钟</code>
                                                    </li>
                                                </ol>
                                                如您对禁用情况有疑问，可以创建<a href="/tickets">【{{trans('home.tickets')}}】</a>，联系售后人员。
                                            </div>
                                        </div>
                                    </div>
                                    <!-- End Question 6 -->

                                    <!-- Question 7 -->
                                    <div class="panel">
                                        <div class="panel-heading" id="question-7" role="tab">
                                            <a class="panel-title" aria-controls="answer-7" aria-expanded="false"
                                                    data-toggle="collapse" href="#answer-7" data-parent="#accordion">
                                                为什么我的订阅链接被禁用了？
                                            </a>
                                        </div>
                                        <div class="panel-collapse collapse" id="answer-7" aria-labelledby="question-7"
                                                role="tabpanel">
                                            <div class="panel-body">
                                                订阅地址对于账号来说非常重要。所以本站对此设置了严格的限制措施，以防止用户无意间泄露给他人后，无法挽回。
                                                <p>限制为：
                                                    <code>24小时</code>内，订阅地址只允许请求<code>{{\App\Components\Helpers::systemConfig()['subscribe_ban_times']}}
                                                        次</code>
                                                </p>
                                                <p>解封，请在过一段时间并确定无误后，创建<a href="/tickets">【{{trans('home.tickets')}}】</a>，联系售后人员
                                                </p>
                                                <p>小知识：如果您无意间的截图忘记将订阅地址打码了，您可以
                                                    <button class="btn btn-sm btn-outline-info"
                                                            onclick="exchangeSubscribe();">
                                                        <i class="icon wb-refresh" aria-hidden="true"></i>
                                                        点这里
                                                    </button>
                                                    更换链接
                                                </p>
                                            </div>
                                        </div>
                                    </div>
                                    <!-- End Question 7 -->
                                </div>
                            </div>
                        </div>
                    </div>
                </div>
                <!-- End Panel -->
            </div>
        </div>
    </div>

@endsection
@section('script')
    <script src="/assets/custom/Plugin/clipboardjs/clipboard.min.js" type="text/javascript"></script>
    <script src="/assets/global/js/Plugin/responsive-tabs.js" type="text/javascript"></script>
    <script src="/assets/global/js/Plugin/tabs.js" type="text/javascript"></script>
    <script src="/assets/custom/jump-tab.js" type="text/javascript"></script>
    <script type="text/javascript">
		// 更换订阅地址
		function exchangeSubscribe() {
			swal.fire({
				title: '警告',
				text: '更换订阅地址将导致:\n1.旧地址立即失效\n2.连接密码被更改',
				type: 'warning',
				showCancelButton: true,
				cancelButtonText: '{{trans('home.ticket_close')}}',
				confirmButtonText: '{{trans('home.ticket_confirm')}}',
			}).then((result) => {
				if (result.value) {
					$.post("/exchangeSubscribe", {_token: '{{csrf_token()}}'}, function (ret) {
						if (ret.status === 'success') {
							swal.fire({title: ret.message, type: 'success', timer: 1000, showConfirmButton: false})
								.then(() => window.location.reload())
						} else {
							swal.fire({title: ret.message, type: "error"}).then(() => window.location.reload())
						}
					});
				}
			});
		}

		const clipboard = new ClipboardJS('.mt-clipboard');
		clipboard.on('success', function () {
			swal.fire({
				title: '复制成功',
				type: 'success',
				timer: 1300,
				showConfirmButton: false
			});
		});
		clipboard.on('error', function () {
			swal.fire({
				title: '复制失败，请手动复制',
				type: 'error',
				timer: 1500,
				showConfirmButton: false
			});
		});
    </script>
@endsection