neiyou_user_web/app/Console/Commands/updateTicket.php

<?php

namespace App\Console\Commands;

use App\Models\TicketReply;
use App\Models\User;
use Illuminate\Console\Command;
use Log;

class updateTicket extends Command
{
    protected $signature = 'updateTicket';
    protected $description = '更新工单';

    public function handle(): void
    {
        Log::info('----------------------------【更新工单】开始----------------------------');
        // 获取管理员
        foreach (User::whereIsAdmin(1)->get() as $admin) {
            Log::info('----------------------------【更新管理员'.$admin->id.'回复工单】开始----------------------------');
            // 获取该管理回复过的工单, 更新工单
            foreach (TicketReply::whereUserId($admin->id)->get() as $reply) {
                $ret = TicketReply::whereId($reply->id)->update(['user_id' => 0, 'admin_id' => $admin->id]);
                if ($ret) {
                    Log::info('--- 管理员：'.$admin->email.'回复子单ID：'.$reply->id.' ---');
                } else {
                    Log::error('更新回复子单ID：【'.$reply->id.'】 失败！');
                }
            }
            Log::info('----------------------------【更新管理员'.$admin->id.'回复工单】完成----------------------------');
        }
        Log::info('----------------------------【更新工单】结束----------------------------');
    }
}