neiyou_user_web/app/Console/Commands/updateTicket.php

<?php

namespace App\Console\Commands;

use App\Models\TicketReply;
use App\Models\User;
use Illuminate\Console\Command;
use Log;

class updateTicket extends Command
{

    protected $signature = 'updateTicket';
    protected $description = '更新工单';

    public function handle(): void
    {
        Log::info(
            '----------------------------【更新工单】开始----------------------------'
        );
        // 获取管理员
        foreach (User::whereIsAdmin(1)->get() as $admin) {
            Log::info(
                '----------------------------【更新管理员' . $admin->id . '回复工单】开始----------------------------'
            );
            // 获取该管理回复过的工单, 更新工单
            foreach (TicketReply::whereUserId($admin->id)->get() as $reply) {
                $ret = TicketReply::whereId($reply->id)->update(
                    ['user_id' => 0, 'admin_id' => $admin->id]
                );
                if ($ret) {
                    Log::info(
                        '--- 管理员：' . $admin->email . '回复子单ID：' . $reply->id . ' ---'
                    );
                } else {
                    Log::error('更新回复子单ID：【' . $reply->id . '】 失败！');
                }
            }
            Log::info(
                '----------------------------【更新管理员' . $admin->id . '回复工单】完成----------------------------'
            );
        }
        Log::info(
            '----------------------------【更新工单】结束----------------------------'
        );
    }

}