neiyou_user_web/resources/views/admin/ticket/reply.blade.php

@extends('admin.layouts')
@section('content')
    <div class="page-content">
        <div class="panel panel-bordered">
            <div class="panel-heading">
                <h1 class="panel-title cyan-600"><i class="icon wb-help-circle"></i> {{$ticket->title}} </h1>
                <div class="panel-actions">
                    <a href="{{route('admin.ticket.index')}}" class="btn btn-default">返 回</a>
                    @if($ticket->status !== 2)
                        @can('admin.ticket.destroy')
                            <button class="btn btn-danger" onclick="closeTicket()"> {{trans('common.close')}} </button>
                        @endcan
                    @endif
                </div>
            </div>
            <div class="panel-body">
                <div class="chat-box">
                    <div class="chats">
                        <x-chat-unit :user="Auth::getUser()" :ticket="$ticket"/>
                        @foreach ($replyList as $reply)
                            <x-chat-unit :user="Auth::getUser()" :ticket="$reply"/>
                        @endforeach
                    </div>
                </div>
            </div>
            @if($ticket->status !== 2)
                @can('admin.ticket.update')
                    <div class="panel-footer pb-30">
                         <a href="{{route('admin.user.index', ['id'=>$ticket->user->id])}}" target="_blank">{{$ticket->user->email}}</a>
                          <a href="{{route('admin.order', ['email'=>$ticket->user->email,'sn'=>"",'trade_no'=>"",'is_expire'=>"",'is_coupon'=>"",'pay_way'=>"",'status'=>"",'sort'=>"",'range_time'=>""])}}" target="_blank">订单查询:{{$ticket->user->email}}</a>
                          
                          {{$ticket->user->remark}}  
                          {{$ticket->user->expired_at}} 
                          
                    @if($ticket->user->enable == 0)
                       <span class="input-group-btn">代理状态:禁用</span>
                    @else
                        <span class="input-group-btn">代理状态:正常</span>
                    @endif
                    
                      <a href="{{route('admin.user.UserDis', ['id'=>$ticket->user->id])}}" target="_blank">一键退款</a>
                    
                        <form>
                            <div class="input-group">

                                <input type="text" class="form-control" id="editor" placeholder="{{trans('user.ticket.reply_placeholder')}}"/>
                                <span class="input-group-btn">
                                <button type="button" class="btn btn-primary" onclick="replyTicket()"> {{trans('common.send')}}</button>
                            </span>
                           
                            </div>
                            <p>你可以截图给我们，将图片通过<a href="https://prnt.sc/">https://prnt.sc/</a>上传图片生成链接发送给我们。</p>
                            
                            <p>已经提交原路退款申请，账号已停用.退款会在72小时内由支付平台处理，如果未收到，请回复此工单。注：每个账号只退一次</p>
                            <p> windows视频教程：https://down.rjuser.top/mp4/windows.zip</p>
                             <p>我已经成功了使用了chatGPT ，注意事项，最好用无痕模式 vpn使用美国节点和全局就行了。</p>
                            <p>苹果shadowrocket视频教程 https://down.viptwo.xyz/mp4/shadowrocket/pingguo.html</p>
                            <p>苹果Spectre vpn视频教程:https://down.viptwo.xyz/mp4//spectre/Spectre.html</p>
                            <p>部分节点被封，我们正在努力恢复中...请大家手动选择节点</p>
                            <p>请问用的什么设备和软件?。如果是mac和ios系统或者v2客户端，请更新订阅.或者查看教程 app.xiazai1.xyz</p>
                             <p>手动ios更新订阅方法：按住“user.vipxxx.xyz”向右滑-更新。自动更新请看教程第四步。</p>
                             <p>大部分客户都是冲错账号或者没有重启软件或者更新订阅，如果真的遇到了，打开支付宝-"我的"-“账单”-“账单详情”-展开“更多”-复制"商户订单号" 联系人工客服. 微信支付通过下单邮箱可以查询(充值卡网站首页-订单查询).另外如果你是充值的余额，一定要使用余额支付购买vip套餐才会生效！</p>
                             <p>请提供商户订单号，例如支付宝:b3f688d6253041998322168cda0021b1 备用支付宝 例如2023021301455459967 微信支付提供下单邮箱
                            
</p>
                             <p>你可以下载一个向日葵远程，提供识别码 我们帮你远程看看</p>
                              <p>您可以发送视频或者图片到邮箱:support@naiyoujsq.com</p>
                               <p>微信和usdt支付教程 https://user.vipthree.xyz/#wx_client</p>
                             <p>请查看教程排错.软件下载地址和教程 app.xiazai1.xyz 或者 app.xiazai2.xyz</p>
                             <p>windows。请查看教程排除https://user.vipthree.xyz/#windows_client</p>
                             <p>切换网卡模式或者重启试试</p>
                             <p>这个问题是因为没有正常关闭加速器！（重启或者关机时，请先停止加速）
解决方法一:开启加速软件，连接一次然后关闭即可.
解决方法二:找到右下角的网卡图标-点击网络设置-代理-手动设置代理，使用代理服务器。关闭它。</p>
                        </form>
                    </div>
                @endcan
            @endif
        </div>
    </div>
@endsection
@section('javascript')
    <script>
        @can('admin.ticket.destroy')
        // 关闭工单
        function closeTicket() {
          swal.fire({
            title: '确定关闭工单？',
            icon: 'question',
            showCancelButton: true,
            cancelButtonText: '{{trans('common.close')}}',
            confirmButtonText: '{{trans('common.confirm')}}',
          }).then((result) => {
            if (result.value) {
              $.ajax({
                method: 'DELETE',
                url: '{{route('admin.ticket.destroy', $ticket->id)}}',
                async: true,
                data: {_token: '{{csrf_token()}}'},
                dataType: 'json',
                success: function(ret) {
                  if (ret.status === 'success') {
                    swal.fire({
                      title: ret.message,
                      icon: 'success',
                      timer: 1000,
                      showConfirmButton: false,
                    }).then(() => window.location.href = '{{route('admin.ticket.index')}}');
                  } else {
                    swal.fire({title: ret.message, icon: 'error'}).then(() => window.location.reload());
                  }
                },
                error: function() {
                  swal.fire({title: '{{trans('user.ticket.error')}}', icon: 'error'});
                },
              });
            }
          });
        }
        @endcan

        @can('admin.ticket.update')
        //回车检测
        $(document).on('keypress', 'input', function(e) {
          if (e.which === 13) {
            replyTicket();
            return false;
          }
        });

        // 回复工单
        function replyTicket() {
          const content = document.getElementById('editor').value;

          if (content.trim() === '') {
            swal.fire({title: '{{trans('validation.required', ['attribute' => trans('validation.attributes.content')])}}!', icon: 'warning', timer: 1500});
            return false;
          }
          swal.fire({
            title: '{{trans('user.ticket.reply_confirm')}}',
            icon: 'question',
            allowEnterKey: false,
            showCancelButton: true,
            cancelButtonText: '{{trans('common.close')}}',
            confirmButtonText: '{{trans('common.confirm')}}',
          }).then((result) => {
            if (result.value) {
              $.ajax({
                method: 'PUT',
                url: '{{route('admin.ticket.update', $ticket)}}',
                data: {_token: '{{csrf_token()}}', content: content},
                dataType: 'json',
                success: function(ret) {
                  if (ret.status === 'success') {
                    swal.fire({title: ret.message, icon: 'success', timer: 1000, showConfirmButton: false}).then(() => window.location.reload());
                  } else {
                    swal.fire({title: ret.message, icon: 'error'}).then(() => window.location.reload());
                  }
                },
                error: function() {
                  swal.fire({title: '未知错误！请查看运行日志', icon: 'error'});
                },
              });
            }
          });
        }
        @endcan
    </script>
@endsection