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@@ -0,0 +1,92 @@
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+<?php
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+
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+namespace App\Http\Controllers\Staff;
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+
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+use App\Services\TicketService;
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+use Illuminate\Http\Request;
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+use App\Http\Controllers\Controller;
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+use App\Models\Ticket;
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+use App\Models\TicketMessage;
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+
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+class TicketController extends Controller
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+{
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+ public function fetch(Request $request)
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+ {
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+ if ($request->input('id')) {
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+ $ticket = Ticket::where('id', $request->input('id'))
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+ ->first();
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+ if (!$ticket) {
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+ abort(500, '工单不存在');
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+ }
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+ $ticket['message'] = TicketMessage::where('ticket_id', $ticket->id)->get();
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+ for ($i = 0; $i < count($ticket['message']); $i++) {
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+ if ($ticket['message'][$i]['user_id'] !== $ticket->user_id) {
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+ $ticket['message'][$i]['is_me'] = true;
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+ } else {
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+ $ticket['message'][$i]['is_me'] = false;
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+ }
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+ }
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+ return response([
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+ 'data' => $ticket
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+ ]);
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+ }
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+ $current = $request->input('current') ? $request->input('current') : 1;
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+ $pageSize = $request->input('pageSize') >= 10 ? $request->input('pageSize') : 10;
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+ $model = Ticket::orderBy('created_at', 'DESC');
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+ if ($request->input('status') !== NULL) {
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+ $model->where('status', $request->input('status'));
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+ }
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+ $total = $model->count();
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+ $res = $model->forPage($current, $pageSize)
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+ ->get();
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+ for ($i = 0; $i < count($res); $i++) {
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+ if ($res[$i]['last_reply_user_id'] == $request->session()->get('id')) {
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+ $res[$i]['reply_status'] = 0;
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+ } else {
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+ $res[$i]['reply_status'] = 1;
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+ }
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+ }
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+ return response([
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+ 'data' => $res,
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+ 'total' => $total
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+ ]);
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+ }
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+
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+ public function reply(Request $request)
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+ {
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+ if (empty($request->input('id'))) {
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+ abort(500, '参数错误');
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+ }
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+ if (empty($request->input('message'))) {
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+ abort(500, '消息不能为空');
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+ }
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+ $ticketService = new TicketService();
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+ $ticketService->replyByAdmin(
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+ $request->input('id'),
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+ $request->input('message'),
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+ $request->session()->get('id')
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+ );
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+ return response([
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+ 'data' => true
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+ ]);
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+ }
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+
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+ public function close(Request $request)
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+ {
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+ if (empty($request->input('id'))) {
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+ abort(500, '参数错误');
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+ }
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+ $ticket = Ticket::where('id', $request->input('id'))
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+ ->first();
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+ if (!$ticket) {
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+ abort(500, '工单不存在');
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+ }
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+ $ticket->status = 1;
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+ if (!$ticket->save()) {
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+ abort(500, '关闭失败');
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+ }
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+ return response([
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+ 'data' => true
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+ ]);
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+ }
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+}
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