TicketController.php 3.7 KB

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  1. <?php
  2. namespace App\Http\Controllers\Admin;
  3. use App\Http\Controllers\Controller;
  4. use App\Http\Requests\Admin\TicketRequest;
  5. use App\Models\Ticket;
  6. use App\Models\User;
  7. use Auth;
  8. use Illuminate\Http\Request;
  9. use Response;
  10. use Log;
  11. class TicketController extends Controller
  12. {
  13. // 工单列表
  14. public function index(Request $request)
  15. {
  16. $email = $request->input('email');
  17. $status = $request->input('status');
  18. $query = Ticket::whereAdminId(Auth::id())->orwhere('admin_id');
  19. if (isset($email)) {
  20. $query->whereHas('user', static function ($q) use ($email) {
  21. $q->where('email', 'like', '%'.$email.'%');
  22. });
  23. }
  24. if (isset($status)){
  25. $query->whereStatus($status);
  26. }
  27. return view('admin.ticket.index', ['ticketList' => $query->latest()->paginate(10)->appends($request->except('page'))]);
  28. }
  29. // 创建工单
  30. public function store(TicketRequest $request)
  31. {
  32. $data = $request->validated();
  33. $user = User::find($data['id']) ?: User::whereEmail($data['email'])->first();
  34. if ($user === Auth::user()) {
  35. return Response::json(['status' => 'fail', 'message' => '不能对自己发起工单']);
  36. }
  37. if (Ticket::create(['user_id' => $user->id, 'admin_id' => auth()->id(), 'title' => $data['title'], 'content' => clean($data['content'])]) ) {
  38. // if (in_array('mail', sysConfig('ticket_created_notification'), true)) {
  39. // $user->notify(new TicketCreated($data['title'], $data['content'], route('replyTicket', $ticket), true));
  40. // }
  41. return Response::json(['status' => 'success', 'message' => '工单创建成功']);
  42. }
  43. return Response::json(['status' => 'fail', 'message' => '工单创建失败']);
  44. }
  45. // 回复
  46. public function edit(Ticket $ticket)
  47. {
  48. return view('admin.ticket.reply', [
  49. 'ticket' => $ticket,
  50. 'replyList' => $ticket->reply()->oldest()->get(),
  51. ]);
  52. }
  53. // 回复工单
  54. public function update(Request $request, Ticket $ticket)
  55. {
  56. $content = substr(str_replace(['atob', 'eval'], '', clean($request->input('content'))), 0, 300);
  57. if ($ticket->reply()->create(['admin_id' => Auth::id(), 'content' => $content])) {
  58. // 将工单置为已回复
  59. $ticket->update(['status' => 1]);
  60. // 通知用户
  61. // if (in_array('mail', sysConfig('ticket_replied_notification'), true)) {
  62. // Log::info(route('replyTicket')."?id=".$ticket->id);
  63. // Log::info($ticket);
  64. // //$ticket->user->notify(new TicketReplied($ticket->title, $content, route('replyTicket', $ticket), true));
  65. // ##$ticket->user->notify(new TicketReplied($ticket->title, $content, route('replyTicket')."?id=".$ticket->id, true));
  66. // }
  67. return Response::json(['status' => 'success', 'message' => '回复成功']);
  68. }
  69. return Response::json(['status' => 'fail', 'message' => '回复失败']);
  70. }
  71. // 关闭工单
  72. public function destroy(Ticket $ticket)
  73. {
  74. if (! $ticket->close()) {
  75. return Response::json(['status' => 'fail', 'message' => '关闭失败']);
  76. }
  77. // // 通知用户
  78. // if (in_array('mail', sysConfig('ticket_closed_notification'), true)) {
  79. // // $ticket->user->notify(new TicketClosed($ticket->id, $ticket->title, route('replyTicket', $ticket), \request('reason'), true));
  80. // ## $ticket->user->notify(new TicketClosed($ticket->id, $ticket->title, route('replyTicket')."?id=".$ticket->id, \request('reason'), true));
  81. // }
  82. return Response::json(['status' => 'success', 'message' => '关闭成功']);
  83. }
  84. }